COVID-19 Update
With the government advising against non-essential travel, we wanted to give you peace of mind the we are still permitted to operate and attend all plumbing, heating and gas emergencies.
We are continuing to respond to the latest government and public health advice to protect the health and well being of all of our customers and colleagues.
What we are doing:
To attend to a emergency call out we will, first like to gain as much information as possible.
- We will try to do this over a phone call, video Whats App call or over Zoom. This is to help us to get a better understanding of the problem, this will enable us to be able to bring the correct parts on the first visit.
- We would also like to know the location of your boiler within your home. This is to avoid you needing to show us when we arrive.
All our engineers are following government guideline to keep you safe whilst they attend your home. These are the steps we are currently taking to keep everyone safe
- Wearing masks.
- Wearing latex gloves.
- They are using new gloves, washing and sanitising their hands with gel between each home visit. If they leave your home, to collect parts for example and then return they will also change their gloves and sanitise their hand’s again.
- We are calling customers when we arrive outside. This is to allow the customer to open the front door and then return into another room and close the door.
- We are asking all customers to ventilate the rooms we will be in before we arrive. Please leave the windows open.
- We are also asking you to wipe over the area where the boiler is located with some antibacterial spray before we arrive.
- We will spray over and wipe the areas we have been in contact with before we leave.
- Card payments can be taken over the phone once we have left your house. This is so we can comply with the 2 metres distancing rule. We will also be able to inform you of the work that we have carried out when we call.
What to do if you have an emergency
- Call us on 07809541230 or 0117 9616478
- If you’re self-isolating with either confirmed or possible coronavirus (you or a member of your household/family) – please let us know when you call us.
- When our engineers arrive please comply with the steps listed above and keep a safe distance (at least 2 metres away, preferably in another room)
- Please be understanding in these difficult times – We’re doing everything we can to keep customers and colleagues safe.
Many Thanks
Parr and Evans Heating
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Parr and Evans Heating is an independent, family-run company priding itself on the reliable, high quality heating services offerd. We are Gas Safe Registered and work with both domestic and small commercial clients in the Bristol, Bath and South West area.
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Our Heating Services
Parr and Evans Heating is an independent, family-run company priding itself on the reliable, high quality heating services offerd. We are Gas Safe Registered and work with both domestic and small commercial clients in the Bristol, Bath and South West area.
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As a heating company we have harvested a wealth of experience and have built up a solid reputation as one of the leading central heating companies in the Bristol area over the past 15 years.
We continue to add to this at Parr and Evans Heating with becoming Valliant Master Tec Accredited installers, offering the latest smart tech capabilities, updating our systems to accept card payments and even partnering with companies to provide finance to our customers.
From a full installation to a minor repair, every job is completed to the highest standard.
Do you need help with your Heating?
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Parr and Evans Heating Ltd
11 Elmleigh Avenue,
Bristol,
BS16 9ER
Telephone: 0117 961 6478
parrandevans@icloud.com
Office Hours: 8.00am – 5.00pm (Monday to Friday)